My primary focus is enterprise and government IT. Between engagements I also support SMEs with practical day-to-day IT: Windows, Microsoft 365, networking and more. Senior expertise, flexible model, pricing on request.
A fixed monthly number of IT support hours at a predictable flat rate. Includes help desk access, updates and a dedicated point of contact who knows your environment.
Prepaid bundles of support hours. Use them when you need them. No monthly commitment, no invoices per incident. Valid for 12 months.
Assistance when you need it, invoiced afterwards. No commitment, no pack to buy in advance. Ideal for one-off issues, urgent questions or a first introduction.
Compare the three service types side by side.
| 📅 Subscription | 🎟️ Hour Packs | ⚡ Ad-hoc | |
|---|---|---|---|
| Commitment | Monthly | None | None |
| Billing | Fixed monthly | On pack purchase | After delivery |
| Hours | 4 / 10 / 20h per month | 10 / 20 / 40h bundle | As needed |
| Response priority | ✅ High | ✅ Normal | ⏳ Best effort |
| Validity | Ongoing | 12 months | Per assignment |
| Best for | Regular IT need | Variable workload | One-off or urgent |
Not sure which model fits? Send me a message. I'll help you choose.
Practical day-to-day IT for SMEs: the issues that take up your time.
Slow PCs, software errors, Windows updates, driver issues, new device setup and user accounts.
Outlook, Teams, OneDrive, SharePoint and Microsoft 365 licences. Cloud migrations, new user setup and full management of your cloud workplace.
Wi-Fi problems, slow connections, router/switch configuration and VPN setup for remote workers.
Enabling MFA, phishing awareness, endpoint protection and cloud backup. Practical baseline security that protects your business without unnecessary complexity.
Do you know if your business is properly secured? I review your password policy, access controls, backups and legal obligations. Practical advice, no jargon.
New employee IT onboarding, offboarding, password resets, permissions and access management.
From Microsoft Copilot to ChatGPT: I help you identify which AI tools your team can use today, how to implement them safely and where the practical gains are for your business.
Choose a subscription if you need regular monthly IT support and want a predictable budget. Hour packs suit businesses with a variable but recurring IT workload. Buy hours upfront and use them as needed. Ad-hoc works best for one-off questions or urgent issues where no pack or subscription is in place.
Windows desktops and laptops, Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), network and connectivity, printers, basic security and backup, and new-user setup. I do not cover consumer devices or niche industry-specific software.
Subscriptions are monthly cancellable, no long-term lock-in. Hour packs have no ongoing commitment; you purchase once and use within 12 months. Ad-hoc has no commitment whatsoever.
Most issues are resolved remotely via a secure remote access tool. On-site visits to the Rotterdam region are available for Pro/Premium subscribers or where remote access is not possible.
My primary focus is enterprise and government IT projects. SME support is offered between engagements. Availability varies, so I recommend getting in touch early if you have an upcoming need.
Send me a message and I'll get back to you within 1 business day. No obligation.