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SME Services

IT Subscription
for Your Business

Monthly senior IT support for your organisation. Microsoft 365 and modern workplace covered. Predictable budget, no surprises, a dedicated point of contact who knows your environment.

📅 Monthly commitment
Response from 1 business day
💻 Remote + on-site (Pro/Premium)
Price on request
3 plans · monthly cancellable
Request a Quote

Three plans, one fixed monthly budget

Basic

4h / month

For small offices and freelancers with straightforward needs.

  • ✓ Remote IT support (4h/mo)
  • ✓ Proactive monitoring of critical components
  • ✓ Updates & maintenance
  • ✓ Monthly health check with short report
  • ✓ Response within 1 business day
  • On-site visits
  • Digital security check M365
Most popular

Pro

10h / month

For growing SMEs that want a predictable IT partner.

  • ✓ IT support 10h/mo (remote + on-site)
  • ✓ Full monitoring & backup oversight
  • ✓ Updates, maintenance & patch management
  • ✓ Extended monthly health check with report
  • ✓ Tailored improvement plan
  • ✓ 1× on-site per quarter
  • ✓ Response within 4 business hours

Premium

20h / month

For SMEs with critical processes or multiple locations.

  • ✓ 20h IT support/mo (remote + on-site)
  • ✓ Priority response during business hours (Mon–Fri 08:30–17:00)
  • ✓ 1× on-site visit per month
  • ✓ Strategic improvement plan, updated quarterly
  • ✓ Disaster recovery plan review
  • ✓ Digital security check M365 & Azure
  • ✓ 1-month hour rollover
Ideal for

SMEs without in-house IT, organisations looking for a predictable IT budget, and businesses that want a single senior point of contact who knows their Microsoft 365 or cloud environment.

Price on request
Tailored to your situation
📅 Monthly cancellable
💻 Remote + on-site
📋 Monthly health report
📞 Dedicated point of contact
Request a Quote

What's in scope and what isn't

Subscription plans cover your day-to-day IT needs. Larger projects and enterprise-scale migrations are separate engagements.

✓ In scope
  • Remote IT support during business hours
  • Microsoft 365 and modern workplace support
  • OneDrive, Teams and SharePoint
  • Proactive monitoring and alerting
  • Windows updates, patching and maintenance
  • Monthly health check and written report
  • User management: onboarding, offboarding and access control
  • On-site visits (Pro and Premium)
  • Network & connectivity support (Pro and Premium)
  • Digital resilience assessment (Premium)
  • AI & smarter working advisory (Premium)
Out of scope
  • 24/7 out-of-hours emergency support (except Premium by arrangement)
  • Hardware procurement and physical installation
  • Software licences (provided by customer)
  • Large infrastructure migrations (separate enterprise engagement)
  • Application development or packaging
  • Network hardware (switches, firewalls) repairs
// How it works

From first contact to monthly support

1

Intake call

We discuss your environment, current pain points, desired response times and which plan fits best.

2

Tailored quote

You receive a proposal with the recommended plan, scope and pricing based on your specific situation.

3

Kick-off

Access provisioning, monitoring setup and documentation of your environment. Ready within days.

4

Monthly cycle

Ongoing support, monthly health report and a brief check-in call. Predictable, reliable and personal.

Frequently asked questions

Pricing is provided on request, tailored to your actual environment and needs. Contact me for a no-obligation quote.
All plans are monthly cancellable. There is no long-term lock-in.
Microsoft 365 (Outlook, Teams, OneDrive, SharePoint), Windows and cloud workplace.
Yes. Plan changes take effect at the start of the next billing month. No penalties apply.
Support is available during business hours (Mon–Fri 08:30–17:00). Out-of-hours cover can be arranged for Premium clients via a standby partner network.
Additional hours are billed at the applicable hourly rate. This is agreed upfront so there are no surprise invoices.

Ready for predictable, senior IT support?

Send a message or email directly. I'll respond within one business day and we can discuss your environment and the right plan for you.