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Enterprise Specialist

Citrix CVAD
Firmware Upgrade

In-place upgrade of your Citrix Virtual Apps and Desktops environment. Delivery Controllers, StoreFront and CVAD components are upgraded with a tested upgrade plan, rollback procedure and full change documentation.

💰 €3,840 fixed (excl. VAT)
⏱ 3–4 working days
💻 Remote
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€3,840
Fixed price · excl. VAT

What's included

  • Pre-upgrade assessment: component versions, compatibility matrix and known issues
  • In-place upgrade of Delivery Controllers, StoreFront and CVAD components
  • VDA upgrade (scope confirmed during intake based on number of VDA servers)
  • Post-upgrade validation and functional checks
  • Rollback procedure prepared and agreed before work begins
  • Full change documentation as deliverable
Ideal for

Organisations running an older CVAD release who need to upgrade to a current version for security patches, feature access or continued vendor support. Also suitable ahead of a broader infrastructure migration or before adding new workloads.

Why upgrade with a specialist?

CVAD upgrades involve multiple interdependent components: Delivery Controllers, StoreFront, VDAs, and optionally WEM and Profile Management. Each has its own upgrade sequence and required preparation steps.

A structured upgrade starts with a compatibility review, confirms the target version, identifies any deprecated features in use, and defines a clear rollback path before any component is touched. Validation tests after each step confirm the environment is stable before continuing.

Delivered by a Citrix-certified consultant with 22 years of hands-on CVAD experience across complex production environments.

€3,840
Fixed price · excl. VAT
⏱ 3–4 working days
💻 Remote
🔄 Rollback plan included
📋 Change documentation
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What's included in the fixed price

The following work is covered by the fixed price of €3,840. Work outside this scope is available as additional work at €135/hr.

✓ In scope
  • Pre-upgrade assessment and supported upgrade-path validation
  • Snapshot and database backup coordination with customer
  • Citrix License Server upgrade (always performed as the first step)
  • In-place upgrade of Delivery Controllers, StoreFront, Director, FAS and Citrix Studio
  • Site upgrade and post-upgrade validation
  • Test client VM with current and new VDA versions against new backend
  • Functional checks, rollback plan and change documentation
  • Troubleshooting buffer for unforeseen issues, no surprise invoices

* Package price is based on a standard CVAD environment with up to approximately 8–9 backend infrastructure servers (Delivery Controllers, StoreFront, Director, License Server, FAS). Larger environments or significantly more complex configurations are quoted separately.

// How it works

From assessment to upgraded environment

1

Intake and assessment

Review of current component versions, target version, compatibility matrix and any deprecated features in use. Upgrade sequence and maintenance windows are agreed.

2

Preparation and rollback plan

Snapshots or backups are taken of each component in scope. Rollback procedure is documented and shared before any change is made.

3

Upgrade execution

Delivery Controllers are upgraded in sequence to maintain availability. StoreFront and VDA components follow, with validation checks between each step.

4

Validation and documentation

Post-upgrade functional checks confirm session launch, policy application and licensing. Full change document is delivered as part of the engagement.

Frequently asked questions

Delivery Controllers, StoreFront, Director, FAS and the Citrix License Server are included. The License Server is always upgraded first, before any other components are touched. WEM and Profile Management upgrades can be added during the intake call.
The upgrade is planned to minimise user impact. Delivery Controllers are upgraded in sequence to maintain availability. A maintenance window is scheduled for StoreFront components where a brief interruption is unavoidable.
A rollback plan is prepared and agreed before any work starts. Snapshots or backups are in place for each component. If needed, rollback can be executed immediately without waiting for further analysis.
VDA upgrade scope is confirmed during the intake call. For standard deployments it is included. For larger VDA fleets a phased approach is agreed and may be spread across multiple sessions.
Yes. The combined CVAD and NetScaler firmware upgrade is available for €5,280 fixed, saving €560 versus running the two engagements separately.
Typically within one to two weeks of the intake call, depending on your change management process and the availability of maintenance windows.
Yes. An in-place Windows Server OS upgrade of the CVAD infrastructure, for example from Windows Server 2022 to 2025, is available as an optional add-on to this package. Ask about pricing and scope during the intake call.

Related packages

NetScaler Firmware Upgrade

Controlled upgrade of your NetScaler appliance(s) with HA pair support. €1,920 fixed.

View package →

CVAD Health Check

Full scan of your CVAD stack before or after the upgrade. €1,920 fixed.

View package →

Combined Health Check

CVAD and NetScaler in one engagement. End-to-end view. €3,360 fixed (save €480).

View package →

Ready to upgrade your Citrix CVAD environment?

Send a message or email directly. I'll respond within one business day and we can discuss your current version, target release and scheduling.

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