Immediate senior IT assistance with no commitment. Perfect for one-off issues, urgent questions or trying out the collaboration before committing to a subscription or hour pack.
Organisations with a one-off IT issue that needs resolving quickly, businesses trying out the collaboration for the first time, and urgent situations where setting up a subscription would take too long.
Work is tracked from the moment the session starts to the moment it ends, in 15-minute increments. You receive a single itemised invoice after the work is done, showing exactly what was done and how long it took. No surprises, no upfront payment.
Ad-hoc support covers most one-off IT tasks. Proactive monitoring and regular reporting are available through subscriptions.
Describe your issue by phone or email. No forms, no ticketing system. Just a direct message.
A brief scoping call to understand the issue, agree on approach and schedule the work.
Remote session or on-site visit. Work tracked to the minute, with a brief summary at the end.
A single itemised invoice after completion. No surprises, no hidden costs.
Send a message or email directly. I'll respond within one business day and we can get your issue sorted quickly.